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Joel ("that" Joel) has an interesting article about the differences between Apple's "we'll surprise you" product releases and Microsoft's "yeah, it's coming... in a few years" methodology. He makes a few good points about competition and disappointing customers that have made me rethink how I handle the customer relations for Freshly Squeezed Software. I'll have to run it by the other two, so we'll see how that goes. Hopefully they'll just read the blog and email or IM me with their thoughts.

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