I never received cracked DVDs with blockbuster.

And not once have I ever received a cracked DVD from NetFlix. Perhaps your postman has an issue with them?

Then I used Netflix. They were ok for a time. Once I was on the 5 at a time plan and they came pretty quickly. Then I got a rash of broken and cracked DVDs so I went down to the 2 at a time plan and then the 1 at a time plan. I still received broken DVDs. Some of the replacement DVDs were even cracked. They need a better method of shipment. I just cancelled with them today.

I never received cracked DVDs with blockbuster.

The Bottom line is you have more choices with Blockbuster that you do not have with NetFlix.

And yet, you have less actual choice when it comes to movies. Blockbuster has far fewer movies in its inventory/library than NetFlix.

Mike Ferlo said on May 1, 2007:

Let's not forget when Blockbuster first went online - NetFlix Sued Blockbuster because they wanted to be the "only one " to be able to offer that service to their customer's. That's a monopoly they tried to create.

And Amazon sued people for "one-click." They didn't try to create a monopoly, they tried to protect their intellectual property. And if anything, BB is the monopoly player here.

You made a nice effort at really selling Blockbuster. Are you an employee? I'll stick with NetFlix, personally.

1. Savings- You get almost Double the movies with Blockbuster that you would get with NetFlix because you get a free rental in the store for every movie that gets mailed to you on-line.
2. There are Blockbuster Stores all over the country. Your card is good in all the stores so no matter where you are you basically can get you exchange movies anywhere that you got from the online to get your free rentals from any of the stores. (Especially nice if you went on vacation)
3. You get a coupon once a month in your account that you can use for either a movie or a game. (Which costs almost $9.00 normally for just one).
4. Being on the Online program gives you benefits at the store that regular store customers do not have- Special Deals on Movies - Example: Instead of getting 2 previously previewed movies for $20.00 you can get 3 for $20.00 when getting your free instore rental.
5. You have access to your account in the store so if you want to get one of the movies in your queue while you are there you can get it , access your account to remove it from your queue and then add another one.(Most stores have the Laptops that you can access while you are there.)
6. People can assist you in the store anytime you are there when trying to get movies.
7. You can watch those constant trailers on the several t'v's at the stores when your walking around looking for movies.

The Bottom line is you have more choices with Blockbuster that you do not have with NetFlix. Let's not forget when Blockbuster first went online - NetFlix Sued Blockbuster because they wanted to be the "only one " to be able to offer that service to their customer's. That's a monopoly they tried to create. The Online feature is a service that Blockbuster offers to their customers. NetFLIX online movie shipping is the only service they offer. (That makes them limited and less efficient. Blockbuster has been around longer and are always finding ways to improve. I'm not going to turn away from a business that's all over the place to one you can't even see except on a 17 inch monitor or from your mail box. Why would anyone else?

There is definitely things that need to be improved with Blockbuster but from what I've seen they are making it better. Some of the things above are just a few ways they have already improved.

I understand people's loyalty towards Netflix, especially those who have been members for years but for their own benefit they should at least try Blockbuster for 1 month before making their minds for which service is better.

I have personally tried both services for a few months each before settling down with Blockbuster for the following reasons (I am located in Rochester, NY):

1) Quicker Shipment: For me they were much faster than Netflix. In case of Netflix sometimes they ship the discs the next day after receiving my disc; blockbuster on the other hand in 80-90% cases shipped it same day.

2) Blockbuster shipped another disc in case the one I ordered didnt receive within 3 days, this in case of Netflix requires 6 days before Netflix will take any action. In addition, Blockbuster will ship the disc that was un-playable or didnt receive by them within a day I shipped or received it...Netflix again one has to wait for 6 days before anything happens

3) No. of discs I obtained from Blockbuster ranged between 19-24/month in 3 disc scheme. This in case of Netflix, for me, ranged only between 12-16/ month.

4) Customer service: I personally founded Blockbuster customer service much quicker in replying back with convincing reply than Netflix.

5) Return service of Blockbuster is MILES better than Netflix. This is because I found that Blockbuster, no matter where the disc is shipped from, gave me advantage of shipping the disc back to my local Blockbuster return facility (by mail) in Rochester than ship it to a different state. On the other hand, in case Netflix doesn't have a disc in your local area, they will ship it from a different state and you are required to ship it back to the same facility where the disc came from...hence taking 2-3 days extra in return which results in slowing of discs shipment.

5) One thing that goes in favour of Netflix over Blockbuster is the catalogunig of their discs is fantastic where as Blockbuster is very mediocre. I personally realized that Blockbuster has probably 85-90% of disc selection that Netflix has but they are not well indexed/ cataloged so one has to know the precise name of the film in order to find the movie or serial they are looking for on Blockbuster (which isnt a problem for me as I know what I want).

Overall, I found Blockbuster service much more reliable and most importantly speedy. I receive, surprisingly, 45-50% more discs/ month in 3 disc option from Blockbuster than Netflix.

I have used Blockbuster probably about 4 times in the last 2 years. I usually cancel within 1-2 months due to VERY slow delivery(2 week wait one time), and the odds that I would get an unplayable movie were much higher than with Netflix. Also, I would hardly ever get movies that were at the top of my queue, despite it supposedly being "available". While the return in store is nice, I prefer to just go to my mailbox.

Even if I use Blockbusters in store swap, I still will end up renting more through Netflix just because the shipping is so much faster with about 2 days turn around rather than 4-14 days with Blockbuster.

When Blockbuster opens more distribution centers, and clears the bugs out of it's web site and queue system.. I'll try it again.

I have the 3-at-a-time plan with bb and over the last two weeks I have rented 18 movies. When I had the same plan with netflix I barely got that a month.

Blockbuster's website does suck but they are better when it comes to new releases, primarily because you can get any new release in the store. The ship movies fast and I always have a movie at home because by the time I have to take the movies i rented back, new movies come in the mail.

Oh, no late fees! Don't know how they do it but you wont be charged late fees unless u keep the movie for two weeks.

Oh, my bb is 5 mins down the street and I work at home so it works out for me. I just moved and at my old place the nearest bb ws around 20 mins. away so of course then I wasn't interested in it at all.

My conclusion, switch if you like to get more movies and the movies you want. I love netflix but bb has a great deal that's just to good to pass up. Oh, you can still use netflix website after you cancel to get recommendations and stuff. I actually use their site to add new movies to my bb queue since bb's website is pretty bad.