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Microsoft Sync Crashes on Leopard

Since upgrading to Leopard, "Microsoft Sync"1 crashes like crazy. It doesn't happen every time, but it happens a few times per day. Full crash report in the extended entry (the next time it crashes, anyway).

Everything still seems to sync, but the darn thing just won't stop crashing. I'd prefer not to re-install because that would revert my entire copy of Office, and I don't want to have to re-install the 15 patches MS has put out in the past several years since Office: 2004's release.

Here's to hoping Office: 2008 fixes these problems.

Process:         Microsoft Sync Services [12624]
Path:            /Applications/Microsoft Office 2004/Office/Microsoft Sync Services.app/Contents/MacOS/Microsoft Sync Services
Identifier:      com.microsoft.entourage.syncservices
Version:         060202 (11.2.3)
Code Type:       PPC (Translated)
Parent Process:  SyncServer [3321]
Date/Time:       2007-12-16 21:17:51.997 -0500
OS Version:      Mac OS X 10.5.1 (9B18)
Report Version:  6
Exception Type:  EXC_CRASH (SIGTRAP)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread:  0
Thread 0 Crashed:
0   ???                           	0x801a194a 0 + 2149194058
1   translate                     	0xb80b6670 0xb8000000 + 747120
2   translate                     	0xb80b6b77 0xb8000000 + 748407
3   translate                     	0xb80d4530 0xb8000000 + 869680
4   translate                     	0xb813c9e9 spin_lock_wrapper + 1981
Thread 1:
0   ???                           	0x800bb8e6 0 + 2148251878
1   ???                           	0x800c30dc 0 + 2148282588
2   translate                     	0xb818b69a CallPPCFunctionAtAddressInt + 202826
3   ???                           	0x800ec075 0 + 2148450421
4   ???                           	0x800ebf32 0 + 2148450098
Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000000  ebx: 0xb80b67e8  ecx: 0xb7fff9ac  edx: 0x801a194a
  edi: 0xb8208980  esi: 0x00000005  ebp: 0xb7fff9d8  esp: 0xb7fff9ac
   ss: 0x0000001f  efl: 0x00000246  eip: 0x801a194a   cs: 0x00000007
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
  cr2: 0x68223000
Binary Images:
0xb8000000 - 0xb81d7fe7  translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
NO CRASH REPORT

Footnotes

  1. /Applications/Microsoft Office 2004/Office/Microsoft Sync Services.app/Contents/MacOS/Microsoft Sync Services

5 Responses to "Microsoft Sync Crashes on Leopard"

  1. You don't have to install each patch individually, as I found out after doing it over and over, the ones over ~50mb are cumulative. So just pick the latest large one in the 11.3.x series and go nuts.

  2. This is typical Microsoft crap. These guys had months to prepare for leopard but didn't. The ongoing snarling and sticking it to each other between Apple and MS (Apple seem just as bad) leaves me, the user with one conclusion. EIther use all Apple or All MS. Not wanting to go with "Darth Vader", Apple is the only logical choice for me.

    Can't wait to dump Etourage which was promising, but I'm sick of the crappy errors which leaves me frustrated and with a machine that is slow and almost useless

  3. I'm having the same issues too. I guess I'll have to turn of syncing until a fix comes out, hope that is soon.

  4. Heath said on September 2, 2009:

    I'm having the same issues too. I guess I'll have to turn of syncing until a fix comes out, hope that is soon.

    This is from 2007, you know. The problem was fixed for me relatively quickly.

    1. I saw that after I posted. Started searching because started having this problem again under Snow Leopard, found some discussions on Apple support.


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