Comments on: Disney Vacation Day 2: The Stroller Incident http://nslog.com/2009/04/06/disney_vacation_day_2_the_stroller_incident The Weblog of Erik J. Barzeski Tue, 07 Feb 2012 16:40:07 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Rita http://nslog.com/2009/04/06/disney_vacation_day_2_the_stroller_incident#comment-68449 Rita Thu, 03 Nov 2011 01:55:54 +0000 http://nslog.com/?p=5718#comment-68449 My daughter, son in law and their one year old and 3 year old were watching a show at Hollywood on Sunday October 30th 2011. When they came out they found their brand new expensive stroller has been stolen along with their jackets, diapers, baby bottles and the baby's new Puma shoes. They were visiting from Australia and now have a sour taste with Disneyworld. What lowlife would steal a baby's formula etc. I decided to google to see if anything like this happens and found this page. It seems as though there is quite a racket and I'm surprised Disney doesn't warn people or do anything about providing security on strollers etc. while families are inside watching shows. Shame on them. It has turned into a very expensive holiday for my family!! My daughter, son in law and their one year old and 3 year old were watching a show at Hollywood on Sunday October 30th 2011. When they came out they found their brand new expensive stroller has been stolen along with their jackets, diapers, baby bottles and the baby's new Puma shoes. They were visiting from Australia and now have a sour taste with Disneyworld. What lowlife would steal a baby's formula etc. I decided to google to see if anything like this happens and found this page. It seems as though there is quite a racket and I'm surprised Disney doesn't warn people or do anything about providing security on strollers etc. while families are inside watching shows. Shame on them. It has turned into a very expensive holiday for my family!!

]]> By: Christine http://nslog.com/2009/04/06/disney_vacation_day_2_the_stroller_incident#comment-68364 Christine Mon, 24 Oct 2011 22:52:38 +0000 http://nslog.com/?p=5718#comment-68364 In February 2010, our Maclauren stoller was stolen from the Japan pavilion in Epcot as we were eating dinner. We were annoyed by the theft, but were more upset by Disney's lackluster response. We waited some time for security to respond. The manager of the store in Japan could not have cared less. It was extremely frustrating because they kept referring to it as a "lost" stroller, when in fact it was stolen. They kept trying to convince me that a cast member had moved it when I knew that was not the case. Of course, our many calls to the Lost and Found were fruitless because it never turned up. We eventually received two one-day single park tickets, but only after I wrote a letter. I too felt like Disney down-played the theft. In February 2010, our Maclauren stoller was stolen from the Japan pavilion in Epcot as we were eating dinner. We were annoyed by the theft, but were more upset by Disney's lackluster response. We waited some time for security to respond. The manager of the store in Japan could not have cared less. It was extremely frustrating because they kept referring to it as a "lost" stroller, when in fact it was stolen. They kept trying to convince me that a cast member had moved it when I knew that was not the case. Of course, our many calls to the Lost and Found were fruitless because it never turned up. We eventually received two one-day single park tickets, but only after I wrote a letter. I too felt like Disney down-played the theft.

]]> By: Nik http://nslog.com/2009/04/06/disney_vacation_day_2_the_stroller_incident#comment-63128 Nik Fri, 29 Oct 2010 22:35:25 +0000 http://nslog.com/?p=5718#comment-63128 Hi Priscilla - so sorry to hear about your Maclaren. Disney did help my family out with a spare stroller and replaced my girls autograph books. Other than that I guess we are small fish with everyone else they have in the park. We were lucky to find our stroller at the end of the day, in a different area, but it made me sick that someone would do take it in the first place. the bicycle lock we bought worked great the rest of the trip,something I would def recommend to anyone taking a stroller to lock the wheels. Hi Priscilla - so sorry to hear about your Maclaren. Disney did help my family out with a spare stroller and replaced my girls autograph books. Other than that I guess we are small fish with everyone else they have in the park. We were lucky to find our stroller at the end of the day, in a different area, but it made me sick that someone would do take it in the first place. the bicycle lock we bought worked great the rest of the trip,something I would def recommend to anyone taking a stroller to lock the wheels.

]]> By: Priscilla http://nslog.com/2009/04/06/disney_vacation_day_2_the_stroller_incident#comment-63118 Priscilla Thu, 28 Oct 2010 13:38:59 +0000 http://nslog.com/?p=5718#comment-63118 This is amazing! I just took my family to Disney this past weekend and had our Maclaren stroller stolen in Hollywood Studios. Security was as dumb as could be and told me it would turn up. It did in the parking lot two days later, broken and covered in beer. The diaper bag and all of our stuff was gone. Disney has been less then helpful and keep telling me its a matter for Orange County Police. OCP tell me that theres not much they can do! So, I'm just stuck. I am so upset over this. My daughter has a heart condition and to just say to a sick child; "Sorry, you have to walk everywhere" is just cruel. Disney is treating us like the bad guys. We spent money on this 'fun' trip and now my four year old only talks about the stroller being stolen and how she is afraid of people stealing all of her things. Not the message that I wanted to bring home from Disney. Did Disney help anyone that this has happened too? This is amazing! I just took my family to Disney this past weekend and had our Maclaren stroller stolen in Hollywood Studios. Security was as dumb as could be and told me it would turn up. It did in the parking lot two days later, broken and covered in beer. The diaper bag and all of our stuff was gone. Disney has been less then helpful and keep telling me its a matter for Orange County Police. OCP tell me that theres not much they can do! So, I'm just stuck. I am so upset over this. My daughter has a heart condition and to just say to a sick child; "Sorry, you have to walk everywhere" is just cruel. Disney is treating us like the bad guys. We spent money on this 'fun' trip and now my four year old only talks about the stroller being stolen and how she is afraid of people stealing all of her things. Not the message that I wanted to bring home from Disney. Did Disney help anyone that this has happened too?

]]> By: Colin http://nslog.com/2009/04/06/disney_vacation_day_2_the_stroller_incident#comment-62110 Colin Wed, 09 Jun 2010 05:39:11 +0000 http://nslog.com/?p=5718#comment-62110 My brand new 400 dollar stroller was stolen in Feb of 2009 in the Magic Kingdom out side of Buzz Blasters. I got a look at who I am sure stole it as she was hanging around me and my kids just watching before it happened. 40ish white female, grubby looking local. Security was ABSOLUTELY USELESS. What a joke they are, I hope they are never needed for anything serious. It took them 20 minutes to respond, then the guy tried to convince me it wasn't stolen. All the while my kids have to go through this on our first day in the park. Then he took me to security/ lost and found to fill out a report outside the park while he went to the bathroom for 30 minutes plus. I had to wait for him to sign off on it. Then to make matters worse these great Disney Cast Members that you hear are so super help full must have been on vacation that day and for the rest of my trip because we weren't even offered a free stroller to use in the park. Not that it mattered because ours was a double and Disney only has singles. HERE'S the kicker to the whole thing. Disney Security, Lost and Found and city hall all said this never happens. Then I ran into a Disneyland FIREFIGHTER who told me straight up that this happens 2 to 3 times a day and Im lucky I diddnt have my wallet, camera or more stolen. Lesson here is when he told me I was in L.A. , what did I expect. My brand new 400 dollar stroller was stolen in Feb of 2009 in the Magic Kingdom out side of Buzz Blasters. I got a look at who I am sure stole it as she was hanging around me and my kids just watching before it happened. 40ish white female, grubby looking local. Security was ABSOLUTELY USELESS. What a joke they are, I hope they are never needed for anything serious. It took them 20 minutes to respond, then the guy tried to convince me it wasn't stolen. All the while my kids have to go through this on our first day in the park. Then he took me to security/ lost and found to fill out a report outside the park while he went to the bathroom for 30 minutes plus. I had to wait for him to sign off on it. Then to make matters worse these great Disney Cast Members that you hear are so super help full must have been on vacation that day and for the rest of my trip because we weren't even offered a free stroller to use in the park. Not that it mattered because ours was a double and Disney only has singles. HERE'S the kicker to the whole thing. Disney Security, Lost and Found and city hall all said this never happens. Then I ran into a Disneyland FIREFIGHTER who told me straight up that this happens 2 to 3 times a day and Im lucky I diddnt have my wallet, camera or more stolen. Lesson here is when he told me I was in L.A. , what did I expect.

]]> By: Joanna Decker http://nslog.com/2009/04/06/disney_vacation_day_2_the_stroller_incident#comment-57418 Joanna Decker Fri, 19 Mar 2010 17:47:40 +0000 http://nslog.com/?p=5718#comment-57418 We had our stroller stolen in July 2009 from outside the castle of the Magic Kingdom. This is the same area that the last two posters wrote about. My daughter and I were inside the park before it was open to eat breakfast with the princesses. When we came out, our stroller was gone. We suspect that, when the park opened, someone decided they didn't want to make their kid walk all day, and took the first stroller they saw. The ironic part about our stroller is that it was not an expensive stroller (probably less than $50), and there were really expensive ones right next to where ours had been parked. We purposefuuly took a cheap stroller just in case something like this were to happen, but our mistake was not locking the wheels with a bike lock and not putting a noticeable, unremoveable name tag on it. The cast members looked for it for an hour and called security. We filed a report and called lost and found every day, but to no avail. So, this was not a case of someone accidentally taking the wrong stroller. My 3-year-old daughter cried uncontrollably, and I had to take her back to the room for part of the day just to recover. Disney offered us a free stroller rental for the remainder of our stay, but this did not help with the long walks to and from the buses at the end of the day. Try explaining to young children why someone would take their stroller. I cannot imagine how the other "parent" (and I use that term loosely) explained to their child that taking a stroller was acceptable. We had our stroller stolen in July 2009 from outside the castle of the Magic Kingdom. This is the same area that the last two posters wrote about. My daughter and I were inside the park before it was open to eat breakfast with the princesses. When we came out, our stroller was gone. We suspect that, when the park opened, someone decided they didn't want to make their kid walk all day, and took the first stroller they saw. The ironic part about our stroller is that it was not an expensive stroller (probably less than $50), and there were really expensive ones right next to where ours had been parked. We purposefuuly took a cheap stroller just in case something like this were to happen, but our mistake was not locking the wheels with a bike lock and not putting a noticeable, unremoveable name tag on it.

The cast members looked for it for an hour and called security. We filed a report and called lost and found every day, but to no avail. So, this was not a case of someone accidentally taking the wrong stroller.

My 3-year-old daughter cried uncontrollably, and I had to take her back to the room for part of the day just to recover. Disney offered us a free stroller rental for the remainder of our stay, but this did not help with the long walks to and from the buses at the end of the day.

Try explaining to young children why someone would take their stroller. I cannot imagine how the other "parent" (and I use that term loosely) explained to their child that taking a stroller was acceptable.

]]> By: Nik http://nslog.com/2009/04/06/disney_vacation_day_2_the_stroller_incident#comment-56033 Nik Wed, 04 Nov 2009 02:36:10 +0000 http://nslog.com/?p=5718#comment-56033 This past May (2009) our stroller was stolen while we were on the Dumbo carousel and visiting with Ariel around 2pm. We reported it to security and although we carried on with our day it did put a damper on things, we have 3 little girls and had to tell one of them they now had to walk. Disney did give us a stroller, not as comfortable as the Maclaren classic we had, but at least we had something. At the end of the day right before the evening parade,8 ours later, my husband went bolting across the park, he had found our stroller!! It had been left outside a bathroom (round the corner from a small world) the girls autograph books and pens had been stolen, they had been given a private meeting with Cinderella by a park employee earlier in the day and were excited about her writing in their books, a few other things were missing, hat,sunglasses, but WHO steals a little girl's book!! The park did replace the book (without the autograph). My mother-in-law then came up with a great idea. We bought a bicycle lock and chained our two strollers together for the rest of the time we left them.We had a double stroller and a single, when we locked them we put them slightly at angle so anyone trying to move them would have a hard as all the wheels would not move the same direction.The park said we could doo this as long as we didn't chain them to any posts around the park. You just imagine everyone at 'Disney' to be happy and not to be doing things like this!!! This past May (2009) our stroller was stolen while we were on the Dumbo carousel and visiting with Ariel around 2pm. We reported it to security and although we carried on with our day it did put a damper on things, we have 3 little girls and had to tell one of them they now had to walk. Disney did give us a stroller, not as comfortable as the Maclaren classic we had, but at least we had something. At the end of the day right before the evening parade,8 ours later, my husband went bolting across the park, he had found our stroller!! It had been left outside a bathroom (round the corner from a small world) the girls autograph books and pens had been stolen, they had been given a private meeting with Cinderella by a park employee earlier in the day and were excited about her writing in their books, a few other things were missing, hat,sunglasses, but WHO steals a little girl's book!! The park did replace the book (without the autograph). My mother-in-law then came up with a great idea. We bought a bicycle lock and chained our two strollers together for the rest of the time we left them.We had a double stroller and a single, when we locked them we put them slightly at angle so anyone trying to move them would have a hard as all the wheels would not move the same direction.The park said we could doo this as long as we didn't chain them to any posts around the park.
You just imagine everyone at 'Disney' to be happy and not to be doing things like this!!!

]]> By: Joey http://nslog.com/2009/04/06/disney_vacation_day_2_the_stroller_incident#comment-54152 Joey Mon, 18 May 2009 14:53:06 +0000 http://nslog.com/?p=5718#comment-54152 This is absolutely crazy. The same thing happened to me a couple of weeks ago. Very expensive stroller gone at Disney. This is absolutely crazy. The same thing happened to me a couple of weeks ago. Very expensive stroller gone at Disney.

]]> By: Kelly http://nslog.com/2009/04/06/disney_vacation_day_2_the_stroller_incident#comment-54043 Kelly Wed, 06 May 2009 23:21:17 +0000 http://nslog.com/?p=5718#comment-54043 I am also furious because this past weekend we had our $400 BOB jogging stroller stolen in the same vicinity your stroller was stolen (near Peter Pan and carousel). I think there is a racket in Orlando where crooks are taking strollers and re-selling them for big profits on Craigslist or Ebay. A nice day's pay if you steal a $400 stroller and sell it to someone for $150-200. Pathetic. If you are heading to Disney do not take a stroller you value. Funny thing is I invested in this pricey stroller because customers online said it was great at Disney. When I called lost and found at WDW they thought I was another woman who had the same model (color too) stolen at Hollywood Studios the same weekend. Clearly crooks have a real money making scam working at the Magic Kingdom. The local news in O-town needs to do an investigation on this. I am also furious because this past weekend we had our $400 BOB jogging stroller stolen in the same vicinity your stroller was stolen (near Peter Pan and carousel). I think there is a racket in Orlando where crooks are taking strollers and re-selling them for big profits on Craigslist or Ebay. A nice day's pay if you steal a $400 stroller and sell it to someone for $150-200. Pathetic. If you are heading to Disney do not take a stroller you value. Funny thing is I invested in this pricey stroller because customers online said it was great at Disney. When I called lost and found at WDW they thought I was another woman who had the same model (color too) stolen at Hollywood Studios the same weekend. Clearly crooks have a real money making scam working at the Magic Kingdom. The local news in O-town needs to do an investigation on this.

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