Posted June 5th, 2014 @ 09:18am by Erik J. Barzeski
Amazon’s Tactics Confirm Its Critics' Worst Suspicions
But the more basic problem here is that Amazon is violating its own code. To win a corporate battle, Amazon is ruining its customer experience. Mr. Bezos has long pointed to customer satisfaction as his North Star; making sure customers are treated well is the guiding principle for how he runs Amazon.
Yet Apple was the one that was taken to court…
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