Posted January 27th, 2003 @ 09:20am by Erik J. Barzeski
I think there should be a programming language called Subjective-C. Boolean operations would return different results depending on who was using your program.
I sometimes wish I could remotely disable my software on a customer's computer, offer the customer a refund, and say "thanks for being the stupidest customer alive - we don't appreciate the business!" Of course, that's entirely brutal of me, but at what point do you refuse support to someone? I haven't hit that limit yet, and I've spent 5 hours on the phone (several calls) with a customer before at my expense. I'm a big believer in customer support, and building a loyalty through excellent support. But man, sometimes it'd be so easy to just say "we've issued you a refund… please leave us alone!"