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Amazon Continues to Behave Poorly

Amazon’s Tactics Confirm Its Critics' Worst Suspicions

But the more basic problem here is that Amazon is violating its own code. To win a corporate battle, Amazon is ruining its customer experience. Mr. Bezos has long pointed to customer satisfaction as his North Star; making sure customers are treated well is the guiding principle for how he runs Amazon.

Yet Apple was the one that was taken to court…

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