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FSS Download Survey

Today I implemented a download survey on FSS. While a user waits for their download, they can answer three or four questions. Users who completely fill out the survey get a one-time coupon for 20% off an order of $15 or more - a way to say thank you and, to be completely honest, to encourage impulse buys. On the whole, the information we collect will be helpful in shaping our site and products. The questions are rather generic for now, but I imagine they will change over time.