Posted October 9th, 2005 @ 08:38am by Erik J. Barzeski
Question: Have you ever had to dispute a charge on a credit card? What was the outcome?
My Answer: I have. Despite submitting proof, they charged it right back to me. So now I have to dispute the dispute, or something…
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Posted 11 Oct 2005 at 3:51pm #
Yes,
Many times. I have an american express card. Quite simply, I just push a few buttons on their webpage to dispute a chare and it gets immeditaly removed from my bill and I do not pay for it. The burden of proof on disputed charges is on the merchant, not on the consumer. Basically, until such time as the merchant proves that I intended to purchase the item and I am totally satisfied I do not pay.
Go ditch your current card and get an american express card.
Posted 11 Oct 2005 at 6:51pm #
Yes. But only once. There was this DSL service that was next to impossible to cancel. Part of them getting the message was issuing charge-backs against their monthly billing.