Microsoft Sync Crashes on Leopard
Posted December 15th, 2007 @ 04:35pm by Erik J. Barzeski
Since upgrading to Leopard, "Microsoft Sync" ((/Applications/Microsoft Office 2004/Office/Microsoft Sync Services.app/Contents/MacOS/Microsoft Sync Services)) crashes like crazy. It doesn't happen every time, but it happens a few times per day. Full crash report in the extended entry (the next time it crashes, anyway).
Everything still seems to sync, but the darn thing just won't stop crashing. I'd prefer not to re-install because that would revert my entire copy of Office, and I don't want to have to re-install the 15 patches MS has put out in the past several years since Office: 2004's release.
Here's to hoping Office: 2008 fixes these problems.
Process: Microsoft Sync Services [12624] Path: /Applications/Microsoft Office 2004/Office/Microsoft Sync Services.app/Contents/MacOS/Microsoft Sync Services Identifier: com.microsoft.entourage.syncservices Version: 060202 (11.2.3) Code Type: PPC (Translated) Parent Process: SyncServer [3321]
Date/Time: 2007-12-16 21:17:51.997 -0500 OS Version: Mac OS X 10.5.1 (9B18) Report Version: 6
Exception Type: EXC_CRASH (SIGTRAP) Exception Codes: 0x0000000000000000, 0x0000000000000000 Crashed Thread: 0
Thread 0 Crashed: 0 ??? 0x801a194a 0 + 2149194058 1 translate 0xb80b6670 0xb8000000 + 747120 2 translate 0xb80b6b77 0xb8000000 + 748407 3 translate 0xb80d4530 0xb8000000 + 869680 4 translate 0xb813c9e9 spin_lock_wrapper + 1981
Thread 1: 0 ??? 0x800bb8e6 0 + 2148251878 1 ??? 0x800c30dc 0 + 2148282588 2 translate 0xb818b69a CallPPCFunctionAtAddressInt + 202826 3 ??? 0x800ec075 0 + 2148450421 4 ??? 0x800ebf32 0 + 2148450098
Thread 0 crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0xb80b67e8 ecx: 0xb7fff9ac edx: 0x801a194a edi: 0xb8208980 esi: 0x00000005 ebp: 0xb7fff9d8 esp: 0xb7fff9ac ss: 0x0000001f efl: 0x00000246 eip: 0x801a194a cs: 0x00000007 ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 cr2: 0x68223000
Binary Images: 0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information: NO CRASH REPORT
Donate Life
Posted 16 Dec 2007 at 10:02pm #
You don't have to install each patch individually, as I found out after doing it over and over, the ones over ~50mb are cumulative. So just pick the latest large one in the 11.3.x series and go nuts.
Posted 22 Dec 2007 at 10:14am #
This is typical Microsoft crap. These guys had months to prepare for leopard but didn't. The ongoing snarling and sticking it to each other between Apple and MS (Apple seem just as bad) leaves me, the user with one conclusion. EIther use all Apple or All MS. Not wanting to go with "Darth Vader", Apple is the only logical choice for me.
Can't wait to dump Etourage which was promising, but I'm sick of the crappy errors which leaves me frustrated and with a machine that is slow and almost useless
Posted 02 Sep 2009 at 6:20pm #
I'm having the same issues too. I guess I'll have to turn of syncing until a fix comes out, hope that is soon.
Posted 02 Sep 2009 at 6:28pm #
[quote comment="55242"]I'm having the same issues too. I guess I'll have to turn of syncing until a fix comes out, hope that is soon.[/quote]
This is from 2007, you know. The problem was fixed for me relatively quickly.
Posted 02 Sep 2009 at 7:46pm #
I saw that after I posted. Started searching because started having this problem again under Snow Leopard, found some discussions on Apple support.