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What Gives with iTunes Plus Upgrades?

For the past few days, I've tried to upgrade a few iTunes songs to iTunes Plus tracks. Each time I try, I'm told this:

Dear Erik,

Your iTunes Plus music upgrade could not be successfully completed because there was a problem with one of the items that was to be upgraded. Please return to your Upgrade My Library page and click Buy and your upgrade should be processed successfully. We are sorry for the inconvenience and appreciate your business.

iTunes Store Team

What's up with that? No other information is provided - I don't know which of the songs is causing problems. I had one video, so thinking it might be that, I upgraded it separately. That wasn't it.

Additionally, Stanley Cup Finals Game 6 (Pens 2, Dead Wings 1) is screwed up. I was given a video credit, but I'd rather they just fix the video so that it works. The audio and video get out of sync as the video plays, and it's 20 seconds behind when Tyler Kennedy scores the winning goal.

One Response to "What Gives with iTunes Plus Upgrades?"

  1. I have the same problem. It's really annoying. I finally decided to upgrade and now it won't let me. It's been doing this for at least a week now. I really don't feel like buying everything individually, too.