Subscribe to
NSLog(); Header Image

Penalty for Bad Search at Dick’s

When you do a search on the site for Dick's Sporting Goods for something they don't have, I find it mildly insulting that they serve up an image of a referee giving you a penalty.

Like it's my fault that you don't have anything that even closely resembles "pellet trap." Should I wait 2:00 in the penalty box before attempting my next search?

Instead of being helpful, Dick's calls a penalty on you. 😛


4 Responses to "Penalty for Bad Search at Dick’s"

  1. Ha! I think it's funny and a break from the norm.

  2. I prefer the search results when the site says "oops, sorry, unable to find what you wanted."

    "Sorry" versus "Penalty on you!" are quite different and say quite different things to your customers.

  3. I think you might be taking this a little too personal.

  4. [quote comment="56558"]I think you might be taking this a little too personal.[/quote]

    No. Not at all. I just think it's poor form. I build software for a living, remember? 🙂