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Elliptical Broke… and Repaired

So, the elliptical we just got broke already. When we turned it on, the user selection screen would scroll rapidly between "USER 1" "USER 2" and "GUEST". Pushing virtually any button would stop the switching as long as it occurred, but when you let up they'd cycle through again.

Every button except one - pushing the "+" button for resistance on the right handlebar would have no effect. Disconnecting the wire to the right arm would allow the machine to function normally.

We called LiveStrong and four days later, an entirely new right arm showed up. I installed it in about two minutes and it works fine. They included no instructions to send the old, broken arm back, so we're keeping it.

Bummer that such a new machine broke already… and awesome that the company was so quick to fix the problem.