Posted March 10th, 2005 @ 08:28am by Erik J. Barzeski
Question: How much time do you estimate you spend "on hold" in a given week?
My Answer: About 30 minutes. When placing or checking on orders, when talking with customers and clients, when trying to figure out what the hell Florida is doing about my license.
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Posted 10 Mar 2005 at 1:27pm #
Zero.
Of course I spent about 1/2 hour every week sorting email.
Posted 13 Mar 2005 at 3:23am #
I can't remember the last time i was on hold.. It must have been at least a year ago.