RTFM Man
Posted March 25th, 2003 @ 09:55pm by Erik J. Barzeski
Is this too blunt? 🙂
Hi,
On 3/25/03 9:43pm, "joey somebody" wrote:
> Name: joey somebody
> Email: joey@somebody.com
> Phone: 123.456.7890
> Fax:
>
> Inquiry: I am considering buying the latest version of maildrop but have a few
> questions...Thank you for writing.
> 1. How do I send an image using maildrop. I am using the demo to send html
> but the image is not coming through.You should use complete URLs:
as we mention in the documentation.
> 2. I am unable to use the same recipient settings to send a second email to
> the same group. For some reason it does not send. Does this have to do with
> the demo version?No, you simply need to mark everyone as Queued again. This is covered in the documentation.
> 3. Will I be able to upload email addresses from an excel database on my home
> computer?Yes - see the documentation for the import methods.
> 4. Can you send me your phone number so I can speak to a representative?
I don't think that's necessary. We typically prefer to call customers as well. Currently it's 10pm.
--
Kindest Regards
Erik J. Barzeski************************************************************
Freshly Squeezed Software - The Main Squeeze in Mac Softwareerik@freshlysqueezedsoftware.com
http://freshlysqueezedsoftware.com/
************************************************************
Grrrrrr. No idea whether this is the response I'll send yet. I think it may be…
Donate Life
Posted 26 Mar 2003 at 8:41am #
Nah, that's not too blunt. 🙂
Posted 26 Mar 2003 at 10:02am #
Agreed, I think it is fine.
Posted 26 Mar 2003 at 11:55am #
It's fine, Erik. However, to be fair maybe Joey hasn't downloaded the demo and therefore hasn't had access to the documentation. Maybe you could have the documentation available as a separate download and link to it from the FAQ page?
Posted 26 Mar 2003 at 4:13pm #
Judi, he says in the message that he's using the demo.
The message is fine Erik. I don't see anything with it that's out of line. Actually, for you its quite subdued. 😛