Posted December 27th, 2009 @ 10:56am by Erik J. Barzeski
When you do a search on the site for Dick's Sporting Goods for something they don't have, I find it mildly insulting that they serve up an image of a referee giving you a penalty.
Like it's my fault that you don't have anything that even closely resembles "pellet trap." Should I wait 2:00 in the penalty box before attempting my next search?
Instead of being helpful, Dick's calls a penalty on you. 😛
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Posted 28 Dec 2009 at 1:31pm #
Ha! I think it's funny and a break from the norm.
Posted 28 Dec 2009 at 1:46pm #
I prefer the search results when the site says "oops, sorry, unable to find what you wanted."
"Sorry" versus "Penalty on you!" are quite different and say quite different things to your customers.
Posted 28 Dec 2009 at 1:48pm #
I think you might be taking this a little too personal.
Posted 28 Dec 2009 at 11:47pm #
[quote comment="56558"]I think you might be taking this a little too personal.[/quote]
No. Not at all. I just think it's poor form. I build software for a living, remember? 🙂